Faster Payment System (FPS)

The Bank facilitates customers to make payments and fund transfers using the “Faster Payment System” (FPS) operated by the Hong Kong Interbank Clearing Limited.

Corporate Internet Banking Customers (includes Single Authority and Joint Authorities Corporate Customers) can select FPS to perform payments and fund transfers at Corporate Internet Banking or Corporate Mobile Banking.

Yes, it operates around the clock and instructions are executed instantly.

Through our Corporate Internet Banking Services or Corporate Mobile Banking Services, you can arrange fund transfers to registered/unregistered accounts (Two-factor authentication is required for transferring funds to unregistered accounts) of other local banks. Please note that the above service is limited to fund transfers in the same currency of HKD or RMB between different bank accounts.

You can transfer funds by means of payee's Hong Kong mobile phone number, email address, FPS Identifier or any local bank account number.

When your transaction is accepted and processed by the Bank, funds will be directly deposited into the designated bank account of the payee.

Most of the receiving banks/institutions will conduct name checking according to their relevant procedures, and the payment instruction may eventually be rejected because the name of the beneficiary does not match the records of the banks/institutions. Please verify carefully the beneficiary's name, account number and other payment details.

You have to provide or input the necessary information and complete the related process via the merchants or stored value facilities service providers in advance.

Upon receipt of the request from service providers, the Bank will send a SMS or email notification to you. You can confirm such request by using two-factor authentication via logging on to Corporate Internet Banking.

You can confirm such request via Corporate Internet Banking or Corporate Mobile Banking within 5 working days. The request will be suspended if no response is received in over 5 working days. You have to submit the request again with the merchants or stored value facilities service providers.

Some merchants or stored value facilities service providers may not require their customers to confirm the eDDA request via the Bank. Please check with the merchants or stored value facilities service provider whether confirmation from the Bank is required.

You can log on to Corporate Internet Banking to link your mobile number, email address or FPS ID to your account of the Bank. After completion of registration, you can use your mobile phone number, email address or FPS ID for fund receiving purpose.

Each customer can register one mobile phone number and one email address as Proxy ID. Each Proxy ID can bind one HKD account and/or one RMB account. Different Proxy IDs can only bind with the same HKD or RMB account(s).

Each customer can register one FPS ID via Corporate Internet Banking, and each FPS ID can link to one HKD account and/or one RMB account.

It is another transfer means provided by FPS service. By generating a QR code, you can request the payer to scan and pay to your Chong Hing Bank account.

User is required to register mobile number or email address at the Chong Hing Bank FPS Service before receiving funds by QR code.

Yes, it is safe. The QR code generated by you only embeds the information you inputted, such as mobile number, email address and amount (if applicable). No other information on your bank account will be embedded. The Bank will not store your inputted mobile number or email address.

No

Your Chong Hing Bank account is the receiving funds account for the QR code generated.

No. Please safeguard your generated QR code to prevent fraudsters from stealing your personal information for unlawful use. For the security information related to “FPS” service, please click here.

It is another transfer means provided by FPS service. By opening FPS QR code scanner from the top right corner of the Corporate Mobile Banking main page, you can scan the payee’s QR code directly or select a QR code from the photo album of your device to scan and pay.

Only applicable to Corporate Mobile Banking Single Authority users with registered Mobile Token Service/biometric authentication/PIN.

Yes, it is safe. Mobile Token Service/biometric authentication/PIN authentication is required for payer to complete the transaction.

You can view the payee’s mobile number, email address, partial payee name and transfer amount (if payee has set transfer amount) after scanning the QR code from payee

No

Payment will be debited from your designated Chong Hing Bank account. When your transaction is accepted and processed by the Bank, the funds will be directly deposited into the designated bank account of the payee.

Yes, there is a daily transaction limit for fund transfers to registered accounts or unregistered accounts, please log on to Corporate Internet Banking to view the daily transaction limit by accessing “Service/Information - Service Limit Enquiry”.