System Maintenance
Schedule



System Maintenance Schedule


Please note that the bank will perform system upgrade and maintenance during the following period:
Expected Downtime (HKT) *
Date From To Services Suspended
* Actual downtime may vary subject to the maintenance progress. The Bank reserves the right to change the schedule without prior notice.


Due to FPS system maintenance, FPS-related services including real-time fund transfer and addressing registration will be suspended from 1:00 am to 11:15 am on 20 April 2025 (Sunday) (Hong Kong Time). Customers are advised to make the necessary arrangements in advance.

 


We apologise for any inconvenience that may be caused by the service suspension. For any enquiries, please call the Bank’s Customer Services Hotline at (852) 3768 6888 (Service Hours: Monday to Friday 9:00 am to 6:00 pm, Saturday 9:00 am to 1:00 pm.