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Notice of Amendments to the "Terms and Conditions of Using the Chong Hing Bank Easy Logon Service and Mobile Token Service"

 

Please be informed that with effect from 20 October 2022 (the “Effective Date”), the Bank’s “Terms and Conditions of Using the Chong Hing Bank Easy Logon Service and Mobile Token Service” will be amended.

We have summarised the amendments to the “Terms and Conditions of Using the Chong Hing Bank Easy Logon Service and Mobile Token Service” as shown below. For your easy reference, we have underlined the newly added words and crossed out those deleted words in the amended clauses.

 

1. Amend the existing Clause 1.3 of Section 1 “Introduction”
  1.3 The Services will be provided via the mobile application of the Bank’s Chong Hing Mobile Banking Services (the “App”). The App is available for download at Apple App Store for iOS and/or Google Play Store for Android and/or installation file with Android version provided or updated from time to time by the Bank.

 
2. Amend the existing Clause 4.3 in Section 4 “Use of the Services”
  4.3 You agree that you must and you undertake to protect the Permitted Mobile Device which has installed the App and registered for the Services, including but not limited to (a) setting safe device password for the Permitted Mobile Device which has installed the App and registered for the Services, (b) not allowing any other person to register Biometric Credentials, create password, share your password on the Permitted Mobile Device which has installed the App and/or use the Services,(c) not allowing jailbreak/rooted mobile device registered for the Services; and/or (d) not using iPhone Xmobile device's facial recognition to verify and confirm your identity if you have any sibling (e.g. identical twins) or relatives with whom you look very alike (in which case you may consider instead to use PIN to verify and confirm your identity), (e) not using iPhone Xmobile device's facial recognition to verify and confirm your identity if your facial features may be undergoing a rapid stage of development during your adolescence or otherwise changes (in which case you may consider instead to use PIN to verify and confirm your identity). You acknowledge that the use of Mobile Banking Services on a jailbreak/rooted mobile device may compromise or affect security and lead to fraudulent/ unauthorised transactions, and you acknowledge and agree that the Bank will not be liable for any costs, expenses, damages, liabilities, interests, losses or any other consequences suffered or incurred by you as a result. The Services registered under your Account is for your own use only.

 

The amended “Terms and Conditions of Using the Chong Hing Bank Easy Logon Service and Mobile Token Service” will be binding on you with effect from the Effective Date unless you terminate the account(s) of the relevant service on or before the Effective Date. If you continue to use any of the services under the “Terms and Conditions of Using the Chong Hing Bank Easy Logon Service and Mobile Token Service” after the Effective Date, you will be deemed to have accepted the above amendments.

 

For any enquiries, please contact any branch of the Bank or call our Customer Services Hotline at (852) 3768 6888.

 

In case of any inconsistencies between the English and Chinese versions of this Notice, the English version shall prevail.

 

Chong Hing Bank Limited

9 September 2022